Through specialized AI agents that answer inquiries, deliver personalized quotes, and guide prospects through the entire hiring process, instantly and seamlessly. The bot is available 24/7 across all digital channels.

Yes. The AI ​​Agent generates personalized quotes in seconds, explained in simple terms and with easy-to-read information. The customer receives what they need without having to wait for an advisor to become available.

Yes. The platform simplifies account updates and payments within the same conversation, reducing errors and making the process more efficient for both the insured and the operations team.

Yes. When an inquiry requires more technical or personalized attention, the system routes it to the appropriate human advisor with the full context of the conversation. The customer receives expert advice precisely when they need it, without having to repeat information.

Chattigo centralizes all communication channels on a single platform, enabling seamless and continuous communication between insurers and their policyholders. It also allows for proactive messaging to inform policyholders about expiration dates, renewals, or changes in coverage.

Yes. The platform allows you to keep communication channels open to understand the customer experience, with automated satisfaction surveys at the end of each interaction.

Yes. It integrates with the main systems in the sector, CRMs and ERPs via API, allowing you to consult and update customer data, policies and coverages in real time without leaving the platform.

No. The AI ​​Agent autonomously handles common inquiries, quotes, and operational tasks, freeing up the human team to focus on cases requiring more in-depth analysis or negotiation. Human and bot work as a team.

On WhatsApp, webchat, Instagram, Facebook, and other digital channels, all unified in a single omnichannel inbox. Policyholders can contact the company through their preferred channel without interrupting the conversation.