Discover how AI can transform your business, increase conversion, and build customer loyalty across every channel.
Retail & e-commerce
Discover how AI can transform your business, increase conversions, and build customer loyalty across every channel. 🚀
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+ 55 %
Increased customer satisfaction
+ 85 %
Automating simple tasks
-70%
Resolution of repetitive queries
Attract new customers with discounts, new releases, extended hours, and exclusive benefits.
I want to know moreFeatures
From consultation to after-sales service, chattigo covers every stage of the customer journey.
Orders management
Status inquiries, changes, and returns are resolved automatically without human intervention.
AutomatedCampaigns and promotions
Send personalized offers and product launches directly to your customers' WhatsApp.
HSM + CTWAAfter-sales service
Guarantees, satisfaction and technical support managed from a single conversational channel.
24/7Large campaigns bring large challenges. Optimize message management during peak times and improve your customers' experience with fast and effective support.
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The use of these AI-based automatic systems can help solve the great challenges that the retail sector faces during post-sale.
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Discover how the combination of real-time personalization and intelligent conversation transforms the shopping experience, guides the user through key moments in their journey, recovers sales opportunities, and improves conversion rates in eCommerce.
Discover how integrating WhatsApp into your eCommerce strategy allows you to offer more personalized attention, automate conversations, support customers throughout the entire buying process, and increase conversion opportunities through conversational experiences.
Automating customer service at every stage of the customer journey: from initial inquiry to after-sales support. The AI Agent responds in real time, sends personalized offers, manages orders, and builds customer loyalty across all digital channels, increasing conversion rates without adding to the team's operational workload.
Inquiries regarding order status, changes, returns, product availability, hours, warranties, and technical support. 85% of repetitive tasks are automated, reducing inquiries requiring human intervention by 70%.
Yes. Through outbound messages (HSM) and Click to WhatsApp campaigns (CTWA), you can send personalized offers, discounts, launches, and exclusive benefits directly to your customers' WhatsApp at the right time.
The platform is designed to handle over 100.000 messages during peak periods without compromising service quality. The AI agent automatically scales to maintain fast response times when the volume of inquiries increases significantly.
Yes. Warranties, satisfaction surveys, and technical support are all managed through a single conversational channel, available 24/7. This improves the customer experience after purchase and reduces the workload for the support team.
Yes. Chattigo integrates with the main e-commerce systems, allowing you to check stock, order status and customer data in real time directly from the conversation.
Across WhatsApp, webchat, Instagram, Facebook, and other digital channels, all unified on a single omnichannel platform, customers can start conversations from anywhere and continue without losing context.
Companies using Chattigo report a 55% improvement in customer satisfaction, an 85% automation of simple tasks, and a 70% reduction in the manual resolution of repetitive queries.
No. The AI Agent autonomously resolves common and operational queries, freeing up the human team to focus on cases requiring more attention or negotiation. Together, they achieve a more efficient operation and a better customer experience.
+800 companies in Latin America
