Chattigo's AI Agents are autonomous agents trained with the context of your business that understand, reason, and execute real actions in your systems, without human intervention.
WhatsApp, web and social media
Native integration with your systems
Intelligent Handoff to Human Agent
No developers to configure
Natural language understanding
It understands written messages as a person speaks—with mistakes, emojis, changes of subject, transcribed voice messages, and informal language. It doesn't require exact keywords.
Advanced NLPDocument collection
Request and receive photos, PDFs, and files directly via WhatsApp. Automatically upload them to the destination system: CRM, Google Drive, clinic system, or university ERP.
Multimedia + storageGPT node: own generative AI
Train the AI Agent using your company's own documents: policies, catalogs, FAQs, manuals. The agent responds as if it were an expert on your team.
RAG + Fine-tuningLead qualification and scoring
It asks the right questions, assesses purchase intent, and assigns a score to the lead before passing it on to the sales team. Only leads ready to close are passed on.
+101% qualified leadsIntegration with your systems
Query and write real-time data to your CRM, ERP, scheduling system, logistics platform, or any tool with an API. Salesforce, HubSpot, and more.
API & WebhooksTransfer with context
When a case exceeds its scope, it is escalated to the appropriate Human Agent with a complete summary: conversation history, data collected, and urgency level. The human never starts from scratch.
Smart HandoffDrag and drop to build conversational flows. GPT node to incorporate generative AI. One-click integrations. Anyone on the team can create and modify it.
AI Agent + Human Agent:
the perfect team
Unlike a keyword-based chatbot, chattigo's AI Agents are autonomous: they understand natural language, reason about the context of the conversation, and perform real actions within your systems, such as querying a CRM, scheduling an appointment, or uploading a document. They don't just respond; they act.
It operates 24/7 on WhatsApp, webchat, and social media. It's available outside of business hours at no extra cost, allowing you to handle inquiries, qualify leads, and collect information at any time.
No. The platform is 100% no-code. Anyone on the team can build and modify conversational flows using drag and drop, incorporate generative AI with the GPT Node, and integrate systems with a single click—no developers required.
The GPT Node allows you to train the AI Agent using your company's own documents: policies, catalogs, FAQs, and manuals. The agent incorporates this knowledge and responds as if it were an expert on your team, using RAG and fine-tuning.
Yes. Thanks to advanced natural language processing, it understands written messages as a person speaks: with spelling mistakes, emojis, changes of subject, and informal language. It also processes transcribed voice messages. It doesn't require exact keywords.
Yes. You can request and receive photos, PDFs, and files directly via WhatsApp, and automatically upload them to the destination system: CRM, Google Drive, clinic system, or university ERP, among others.
The AI Agent asks the right questions, assesses purchase intent, and assigns a score to the lead before forwarding it to the sales team. This ensures that only leads ready to close are forwarded, resulting in up to 101% more qualified leads.
It integrates with CRMs like Salesforce and HubSpot, ERPs, scheduling systems, logistics platforms, and any tool with a public API or webhooks. It can query and write data in real time without human intervention.
It detects when a case exceeds its scope and escalates it to the appropriate human agent with a complete summary: conversation history, data collected, and urgency level. The human agent never starts from scratch.
Yes. It is trained to detect emotional tension and automatically escalate to a human agent when the situation requires it, ensuring that sensitive cases receive the appropriate empathy and attention.
